Help Center

Help Center

Help Center


Need assistance with your iPad? These articles will help you.


  1. How to Power On / Off / Force Restart Your iPad


Before you submit a support ticket, take a moment to browse our help articles!
They cover the first steps our technicians usually take — so there’s a good chance you’ll find a quick solution on your own.
And if not, no worries — our team is always here to help!
1. Make sure you're connected to Wi-Fi.
2. Restart your device.
3. Force close any problematic apps, then reopen them.
4. Ensure you're running the latest version of iOS.
To submit a ticket, click here

    • Related Articles

    • Welcome to Nikon Apps

      Welcome to the Nikon Apps Managed Services Family Version française Dear Customer, Welcome! We are thrilled to have you join the Nikon Application Managed Services family. Congratulations on acquiring your brand-new iPad—it’s not just a device but ...

    • FAQ Fp-Fit Pro App

      FAQ - FP-Fit Pro App A. GENERAL 1. How can I change the language of the FP-Fit Pro app? The language of the FP-Fit Pro interface is linked to the language set in your tablet’s settings. - Go into your tablet’s settings. - In “General”, click on ...

    • FP-FIT Pro User Manual

      To view a webinar on the FP-FIT pro click here 1- FP-FIT Pro: Concept Intuitive interface User interface with a refined design based on Nikon brand colors Quick and easy to install Test results are displayed in a concise and easy-to-understand format ...

    • Quit and Reopen an app on iPad

      Quit and Reopen an App on iPad If an app isn’t responding, you can quit it and then reopen it to try to resolve the issue. To quit an app, open the App Switcher (swipe up from the bottom edge and pause in the center of the screen), then swipe up on ...